What We Collect and Why We Hold It
When you open an account with bengal, we collect the information you provide at registration — your name, contact details, and payment method. Transactions processed through bKash, Nagad, or Rocket generate records that we store to verify deposits, process withdrawals, and resolve any payment queries you
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raise. We also collect device and session data automatically when you access the platform from a mobile browser or app, including your IP address and login timestamps. This data helps us keep your account secure and detect unusual access patterns. We do not sell your personal
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information to third parties. Where we share data — for example, with payment processors handling your bKash or Nagad transfer — it is strictly to complete the transaction you initiated. Retention periods vary by data type: account information is held while your account is active and
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for a period after closure as required by applicable rules. Payment records tied to Rocket or bKash transactions may be kept longer to satisfy financial record requirements. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or raise
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concerns about how we use it. Availability and the scope of these rights depend on your local law and the eligible regions through which you access bengal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.